Return and Refund Policy

Return and refund policy page describes the rules and guidelines for using a website or an application. It outlines the legal responsibilities of the user and the owner of the website or application.

Title

Return & Refund Policy:

  1. Return will be accepted, and refund will be provided against the ordered article within 7days of receipt provided the goods are in original condition with all original price tag and packaging.
  2. However, we will provide the same Article free of cost if you have delivered wrong article after a thorough investigation from our side. However, you must provide a video of delivered product and the photograph of delivered product and invoice.
  3. You must raise any complaint related to refund/replace through mail marked to contact@sanskriti.biz or our customer care whatsapp number 9106831749 before 24 hours of the date of occurring of the incident.
  4. However, postponement of the delivery date is not possible and will not be entertained.
  5. Due to any unforeseen circumstances beyond our control (mentioned as an example but not limited to) like bandh by any organization, government restrictions, natural calamities or unavailability of any necessary raw materials, Sanskriti’s delivery may disturb or can totally be called off with or without prior notice. However, we will try our best to notify you in advance.
  6. In the above-mentioned situation we will deliver the same article on the later date chosen by you, but we will not be able to provide any refund to it.

Conditions for Refund:

  1. We offer a 7-day refund policy for all online purchases. If you are not satisfied with your order, you may request a refund within 7 days of receiving the product.
  2. Refunds will be processed to the original payment method within 5–7 business days after inspection. 

 

  • ·       The product must be unused, in its original packaging, and in resalable condition.
  • ·       A valid proof of purchase (order ID or invoice) is required.
  • ·       Refunds will be processed to the original payment method within 5–7 business days after inspection.

 Non-refundable items: Customized or personalized products  and Products returned in damaged or used condition

To initiate a refund, please contact our support team at Call 9106831749 or Email contact@sanskriti.biz